Heron Island Hotel, Heron Island ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Great Barrier Reef, Heron Island, Australia

Heron Island offers a unique eco-experience with access to the Great Barrier Reef and vibrant marine life. This 3.5-star resort features comfortable accommodations surrounded by Pisonia Forest, perfect for nature lovers. It includes amenities such as a bar and lounge area, conference facilities, and a spa.

Rooms & Amenities

Heron Island hotel provides a variety of accommodations, including Turtle Rooms surrounded by the ancient Pisonia Forest and Reef Rooms with outdoor terraces offering filtered views of the reef. All rooms feature an en-suite bathroom, and many provide easy access to the beach and crystal clear waters.

Dining & Leisure

Dining options include the Shearwater restaurant, which offers views of the Great Barrier Reef. Guests can also enjoy beverages and entertainment at Baillie's Bar, featuring a large lounge area perfect for relaxation.

Activities & Services

The resort is a popular destination for snorkeling and diving, with 20 dive sites accessible within minutes of the jetty. Aqua Soul Spa offers treatments inspired by the natural surroundings, allowing guests to unwind after their adventures.

Meetings & Events

The Wistari conference room provides one of the most impressive views overlooking the Great Barrier Reef and can accommodate meetings of up to 100 guests. The resort employs experienced planners to assist in organizing events and excursions along with offering tailored catering services.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Guest Room

Max:

3 persons

240 sq. feet

Bed options:

1 King Size Bed

Shower

Balcony

room details

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Family Twin Room

Max:

5 persons

220 sq. feet

Bed options:

2 Single beds

Shower

Balcony

room details

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King Room

Max:

2 persons

250 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Balcony

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Heron Island1000 ft

Airports

Gladstone (GLT) 21.6 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Buffet Options

I was pleasantly surprised by the variety of food available at the restaurant. The dinner buffet had everything from fresh salads to hearty mains like pork ribs and grilled fish. The breakfast spread included options like chia seed pudding, low-fat yogurt, and fresh fruit, catering to everyone's tastes. I really appreciated that they offered healthy choices and the quality was just right for a resort.

George123. Australia, 2024-03-15Read full review on

Comfortable Accommodations

Our reef room had everything we needed for a comfortable stay. The room was simple but very clean, and I loved the bright, airy atmosphere. It felt rustic, yet cozy, perfectly fitting with the island vibe. The bed was super comfortable, which is important for a good night's sleep after a day of snorkeling and exploring.

AaronCool. New Zealand, 2024-04-20Read full review on

Fantastic Snorkeling Adventures

The snorkeling opportunities right off the beach were amazing! I encountered turtles, reef sharks, and colorful fish without needing to venture far. For those wanting more adventure, the guided snorkeling trips showcased even more stunning spots. The team there ensured everyone felt safe and was well-prepared, enhancing the overall experience.

MiltonExplorer. United States, 2024-05-05Read full review on

Engaging Junior Rangers Program

Our kids absolutely loved the Junior Rangers program. It kept them entertained while also allowing them to learn about the island's unique wildlife and environment. The staff who led the sessions were fantastic, encouraging kids to explore and appreciate the amazing marine life around them. It was great to see our children excited about nature!

FrankAdventurer. UK, 2024-06-12Read full review on

What’s included

General

Non-smoking rooms
Paid Wi-Fi in public areas
No parking
Safe deposit box
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Private beach
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Diving
Snorkeling
Canoeing
Pool tables

Guest Parking

Electric kettle

Services

Laundry
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities

Children

Cribs
Children's buffet
Board games

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness center
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Massage

Room features

Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Location

Great Barrier Reef, Heron Island, Australia

Map view

Great Barrier Reef, Heron Island, Australia

Nearby

Island

Heron Island Dock

600 ft

Shipwreck

800 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.

68%

loved the resort and would return for another relaxing stay

Stunning marine life

Beautiful natural surroundings

Poor dining experience

Rooms need improvements

6.8/10

Nice

Rooms

6.4

Location

9.6

Service

6.4

Dining

5.6

Nathaniel

United Kingdom, November 2024

5.4/10

Heron Island offers stunning snorkeling experiences with easy access to marine life right off the jetty, making it an unforgettable adventure for those who love underwater exploration. However, the overall experience was marred by service shortcomings, a chaotic dining situation, and inadequately maintained accommodations. Some parts of the island can be quite boring if you're not a diver, as activities dwindle during low tide. Overall, while it's a beautiful spot, be prepared for the limitations.

Rooms

5.0

The room had several issues, including a broken window pane that compromised privacy and a lack of proper facilities to hang wet swimwear. It felt dated and some cleanliness aspects seemed inadequate.

Service

6.0

Service was friendly, but it often felt overwhelmed and disorganized, resulting in communication issues and frustrations with meal arrangements.

Location

9.0

The location is exceptional with access to abundant marine life, making it a promising destination for snorkeling enthusiasts, although some areas around the island lack vibrant coral.

Dining

5.0

Dining was chaotic with a limited menu that did not change throughout our stay. Prices were high given the disappointing food quality and mix-ups with orders.

Facilities

5.0

Facilities were somewhat lacking in upkeep, including the pool area, which was not clean. There were no proper amenities for keeping belongings dry.

Stunning marine life

Poor dining experience

Rowan

United Kingdom, October 2024

7.6/10

I had a wonderful time at this resort, with stunning natural surroundings and exciting underwater experiences. The snorkeling was fantastic, right off the beach, and the wildlife was abundant. However, there were a few quirks in the service and dining that could use some improvement. Overall, it was an amazing getaway that I would certainly recommend to anyone looking for a unique holiday.

Rooms

7.0

The rooms are comfortable with lovely outdoor areas and great sea breezes, but they showed some wear and could use more maintenance.

Service

6.0

While most staff were friendly and eager to help, service at certain times lacked consistency, especially at breakfast and during housekeeping.

Location

10.0

The location is absolutely perfect for both divers and snorkelers, with breathtaking views and direct access to a marine sanctuary.

Dining

6.0

The dining experience was a bit hit-and-miss, with a limited breakfast buffet and occasional shortages of popular items, but dinner options were generally satisfying.

Facilities

9.0

Facilities like the Marine Centre for diving and snorkeling were top-notch, and the island walks offered a delightful way to explore the area.

Jayden

United Kingdom, October 2024

7.2/10

Heron Island is a remarkable spot for nature lovers, surrounded by stunning marine and bird life. The location is absolutely breathtaking, but my experience with the rooms and dining left me wanting a bit more. While the natural beauty is a major draw, some cleanliness issues and a few dining hiccups detracted from the overall experience. Despite these drawbacks, I would still recommend visiting this incredible place for the sheer adventure it offers.

Rooms

7.0

The rooms were spacious and comfortable, featuring lovely views of the reef through the casuarina trees. However, the housekeeping could be improved, as our sheets weren't changed throughout our stay.

Service

6.0

The staff across the resort were often friendly but seemed a bit frazzled, particularly during busy times. There was a lengthy wait during check-in, which was a little frustrating.

Location

10.0

The location is exceptional, with crystal clear waters and vibrant marine life all around. This truly enhances the experience of being on the island.

Dining

6.0

While the dining options were varying, I found the buffet breakfast repetitive and some items were not restocked timely. The quality varied, particularly at dinner, which could have been better.

Facilities

7.0

The facilities, including easy access to the beach and snorkeling gear, were decent but could benefit from more attention to cleanliness.

Ross

United Kingdom, September 2024

7.2/10

I had a fabulous family holiday at this resort, surrounded by nature and wildlife. The location is perfect for those who love snorkelling and watching turtles. While the rooms were clean and comfortable, they could use better ventilation, and the dining experience was mostly decent but not exceptional. Overall, the resort offers great value for families, although the lack of air conditioning can make it a bit uncomfortable at night.

Rooms

7.0

The rooms were clean and comfortable, but the absence of proper drying space for wet swimwear was curious. Improved airflow would be beneficial, especially since there was no air conditioning.

Service

7.0

The staff were friendly and eager to help, but at times they seemed a bit disengaged, which could be improved.

Location

9.0

The resort's location is spectacular for those wanting to immerse themselves in nature and observe various wildlife, such as turtles and rays in their natural habitat.

Dining

7.0

The dining experience was quite pleasant, with a mix of buffet and a-la-carte options, but it lacked some consistency, especially for children's meals.

Facilities

6.0

While there were plenty of activities available and the bar amenities were decent, the swimming pool could use some upgrading as it felt a bit tired.

Victoria

United Kingdom, September 2024

6.8/10

Heron Island offers an enchanting escape right on the southern Great Barrier Reef, making it a paradise for nature lovers. The accommodations are clean and comfortable, though they lean towards the basic side. While the dining options are decent, some meals left a bit to be desired in taste. The staff is friendly and passionate about the island, creating a welcoming atmosphere. However, the facilities could use some updates to match the stunning location.

Rooms

6.0

The Turtle Room was clean but quite basic, resembling a beachside chalet more than a resort room. Notably, there was a broken window pane upon entering, which detracted from the experience.

Service

7.0

The service was friendly and helpful, though the staff seemed a bit overwhelmed at times, leading to longer waits.

Location

10.0

The location is breathtakingly beautiful, surrounded by the southern Great Barrier Reef and teeming with wildlife. It truly feels like a nature lover's dream.

Dining

6.0

Dining was a mixed bag; while the buffet breakfast had good options, lunch and dinner lacked flavor at times. A bit more variety would have made it more enjoyable.

Facilities

5.0

The facilities felt a bit tired, and while the pool was nice, the overall resort could use renovations to feel more up to date.